by Greg Bagley | Jan 23, 2018 | Portal, Tutorials, Version
Search Date Range and Ticket Batch Tag Helps General Searching the Ticket Management Grid guide and clarifications as it pertains to calendar search boxes and Ticket Start Date values. Search and delete tickets via Ticket Batch Tag can be a time saver, particularly if...
by Greg Bagley | Jan 21, 2018 | Portal, Tutorials, Version
Ticket Management 3.2 Read-Only is now on the Portal. Ticket Management 3.2 Read-Only represents a completely read-only version of Ticket Management 3.2 The Ticket Management Read Only role: Can see all ticket information. Can see all ticket images. Can search and...
by Greg Bagley | Jan 21, 2018 | Portal, Tutorials, Version
Ticket Management 3.2 is now on the Portal. Ticket Management 3.2 represents bug fixes, UI improvements, overall distinction between BULK and BATCH edits, better mobile support, and overall performance helps. Ticket Management 3.2 is scheduled to replace all other...
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