Search Date Range and Ticket Batch Tag Helps

  • General Searching the Ticket Management Grid guide and clarifications as it pertains to calendar search boxes and Ticket Start Date values.
  • Search and delete tickets via Ticket Batch Tag can be a time saver, particularly if a .csv file of tickets has been uploaded, an error has been found, and those rows need to be removed and the file re-uploaded.

The following guide will assist you in these items: Search Date Range and Ticket Batch Tag Helps